At Chepe's Adventures, we respect your privacy. This policy explains what information we collect through the forms on our website, how we use it, and what we never do with it.
The short version: we use your information only to answer you — and we don't share it with anyone else.
The information you send through our forms is used only to respond to your inquiry or reservation request. We do not sell, rent, or share your data with third parties.
We only collect the information you choose to provide through the forms on our website — our contact form and our transfer quote request form.
Depending on the form you use, this may include:
The information you send us is used for one purpose only: to read your message and reply to you.
Specifically, we use it to answer your questions, prepare a quote for the service you requested, confirm the details of a reservation, and coordinate your tour or transfer.
We do not use your information for automated advertising, profiling, or any purpose unrelated to your inquiry.
We do not sell, rent, trade, or share your personal information with third parties for marketing or commercial purposes.
Your information stays with Chepe's Adventures and is accessed only by the people who need it to respond to you and operate the service you requested.
The only exception is when it is strictly necessary to provide the service you asked for — for example, giving your name and pickup time to the driver or local guide assigned to your tour. Even then, we share only what is needed to complete the service.
We do not add you to mailing lists or send promotional campaigns just because you filled out a form.
If we contact you, it is to reply to your message or to follow up on the service you requested.
We keep the information you send only for as long as it is useful to attend your request and to keep a basic record of the services provided.
You may ask us to delete your information at any time by writing to us at the email address listed below.
Our website is hosted on Netlify, and form submissions are processed through their form service so that your message reaches our email inbox.
These providers process the data solely to deliver your message to us. They are not authorized to use your information for their own purposes.
Our website does not use cookies to track you across other websites or to build advertising profiles.
Some technical data may be stored in your own browser to improve your experience — for example, to prevent the same form from being submitted repeatedly. This information stays on your device and is not sent to us.
Our website uses a secure connection (HTTPS) to protect the information you send through our forms.
While no method of transmission over the internet is completely secure, we take reasonable measures to protect the information you share with us.
You may ask us at any time what information we hold about you, request that we correct it, or request that we delete it.
To exercise any of these rights, simply contact us using the information below and we will respond as soon as possible.
Our website and services are intended for adults. We do not knowingly collect personal information directly from children.
When a reservation includes minors, the information is provided by the parent or legal guardian making the booking.
We may update this Privacy Policy when necessary.
The updated version will be published on this page with the corresponding "Last updated" date.
If you have any questions about this policy, or if you would like us to delete the information you have sent us, just write to us — we'll take care of it.
Reservaciones